- USE OF INFORMATION
Use in General. We use information to provide the PopHaus Services, including to analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and payments, and to communicate with you on these and other topics.
Use of General Geographic Location. We use your general geographic location, provide localized content to provide you with customized and personalized recommendations for products and services we think will be of interest to you, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests
Use of Precise Location Data. In order to access certain PopHaus Services from your computer or mobile device, you may be required to share your device’s precise location data (e.g., latitude and longitude) with us. In addition to providing, you with certain PopHaus Services, this also enables us to serve you Content related to your local area such as news and sports, depending on your subscription. This data may also be used to tailor advertising to you based on your location. To learn more about your choices with respect to our collection and use of precise location data, please see the information we have provided in Section 7 (“Opt-Out Options”).
Use of Information with Partners. We use your information to coordinate with Partners on making the PopHaus service available to members and providing information to non-members about the availability of the PopHaus service, based on the specific relationship you have with the Partner; secure our systems, prevent fraud, and help us protect the security of PopHaus accounts.
Use of Information to Third Parties. We may disclose personal information to our third-party contractors, such as Shopify, and payment processors who perform services for us in connection with our website, or to complete or confirm a transaction or series of transactions that you conduct with us. We may also disclose personal information to service providers or suppliers if the disclosure will enable that party to perform business, professional or technical support for us. Any information you provide on a third-party’s website, such as Shopify, is subject to their privacy policies.
- COLLECTION OF INFORMATION
We collect personal information from and about you when you visit our website, download our mobile application, create an account, or purchase products or services from us.
Automatic Information. When you browse our website, we may track certain information about your activities. This information may include the URL that you just came from, which URL you next go to, what browser you are using and your IP address. We may use this information to analyze your behaviors, interests and demographics to help us better understand and serve our Users.
Information You Provide to Us. We may also request and collect identifying information about you, such as your name, email address, phone number, billing information, shipping information and other personal information as indicated on forms set forth on the website. You provide this personal information when you interact with us, such as when you create an account, purchase products and services from us, sign up for promotions, and provide user feedback or reviews. It is your choice to provide this information and you are not required to do so unless it is necessary to complete your desired transaction with us.
Information From Partners. We collect information from other companies with whom you have a relationship (“Partners”). These Partners might include (depending on what services you use): your TV or internet service provider, or other streaming media device providers who make our service available on their device; mobile phone carriers or other companies who provide services to you and collect payment for the PopHaus service for distribution to us or provide pre-paid promotions for the PopHaus service; and voice assistant platform providers who enable interaction with our service through voice commands. The information Partners provide us varies depending on the nature of the Partner services, and may include: search queries and commands applicable to PopHaus that you make through Partner devices or voice assistant platforms; service activation information such as your email address or other contact information; or IP addresses, device IDs or other unique identifiers, as well as associated pre-paid promotion, billing and user interface information, that support user authentication, the PopHaus service registration experience, Partner payment processing, and the presentation of PopHaus content to you through portions of the Partner user interface.
- DISCLOSURE OF INFORMATION
We do not sell or share your personal information, except as set forth below.
Third-Party Service Providers. We employ other companies and individuals to perform certain functions, including but not limited to fulfilling orders, delivering packages, sending postal mail and email, developing systems, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. We may provide your personal information to these third-party service providers as necessary to perform such functions for us. Your personal information may not be used by these third-party service providers for any other purpose other than to perform the services provided to us.
Partners. As described above, you may have a relationship with one or more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing the PopHaus service to members and providing information about the availability of the PopHaus service. For example, depending on what Partner services you use, we may share information: in order to facilitate Partner pre-paid promotions or collection of payment for the PopHaus service for distribution to us; with Partners who operate voice assistant platforms that allow you to interact with our service using voice commands; and so that content and features available in the PopHaus service can be suggested to you in the Partner’s user interface. For members, these suggestions are part of the PopHaus service and may include customized and personalized viewing recommendations.
Promotional offers. We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
- PROTECTING INFORMATION
In the unlikely event of an unauthorized disclosure of your personal information, we will make every effort to notify you in a timely manner and limit any further unauthorized disclosure as required by applicable law. If you believe your personal information has been compromised, or if you have any other concerns about our security or privacy practices, please notify us at the address or email address provided below.
- YOUR INFORMATION AND RIGHTS
If you have created an account, you may access and update your registration information by accessing your profile through our website.
You may also update and change your personal information or preferences by sending an email to firstname.lastname@example.org
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.
Despite these efforts, please note that there is always a possibility that a breach in data transmission or storage may occur and we cannot guarantee the security of any information from or about you 100% of the time. Please refer to the U.S. Federal Trade Commission’s website (https://www.consumer.ftc.gov/topics/privacy-identity-online-security
) for information on how to protect yourself from identity theft.
Please note that if you allow others to use your account (including others you permit to set up profiles under your account), they may be able to view information about your account or any of the profiles under your account, including information about the videos you view and your email address.
- OPT-OUT OPTIONS
The personal information collected and used to perform the services will be retained unless and until you ask us to delete information. The retention of this data is necessary for provision of the Services and analysis of historical performance. You may contact us at email@example.com to learn what information we have collected about you and to ask that any such personal information be corrected, updated, or deleted. Should you choose to delete any personal information collected by us, you acknowledge that the PopHaus Services may not function as intended.
You must be at least 18 years of age or older to subscribe to the PopHaus service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian. If you become aware of any minor who has used this website without permission, please contact us at firstname.lastname@example.org.
PopHaus Collective, LLC is headquartered in the State of Illinois, United State of America (“U.S.”) and the PopHaus Services are intended for users in the U.S. By viewing any Content or otherwise using the PopHaus Services, you consent to the transfer of information to the U.S. to the extent applicable, and the collection, storage, and processing of information under Illinois and U.S. laws.
- CALIFORNIA CONSUMER PRIVACY ACT
You have the right to know what data of yours is being collected and to review what data we have collected about you, as well as the right to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please see Section 7.
To better understand your rights under the California Consumer Privacy Act, please visit their website
- CONTACT US
Last Updated: October 15, 2021